PUBLIC FAQ

Questions teams ask before using PRO LEVEL

Clear answers for athletes, clubs, academies, scouts, coaches, agents and organizations evaluating the platform.

Is PRO LEVEL only a directory of athletes?

No. PRO LEVEL helps sports professionals discover talent, present verified experience, organize evaluations, manage trial opportunities and collaborate on recruitment decisions in one place.

Who can create an account?

Athletes, parent managers, clubs, academies, scouts, coaches, agents, analysts, medical staff and federations/organizations can create role-based accounts. Admin and super-admin accounts are created only from administration.

Can organizations manage recruitment workflows?

Yes. Clubs and academies can use shortlists, assignments, reports, trial events, recruitment pipeline, approvals and calendar workflows.

Does PRO LEVEL use AI?

No. The platform is built around rule-based workflows, clear responsibilities, tasks, approvals and structured data. It does not require AI services.

Who can use PRO LEVEL?

PRO LEVEL is designed for athletes, parents or managers, clubs, academies, scouts, coaches, agents and sports organizations. Each role receives a focused workspace with the tools and information relevant to its day-to-day activity.

How do I know which workspace I will receive?

Your workspace follows the role confirmed for your account. Athletes receive profile and opportunity tools, while clubs, academies and sports professionals receive the discovery, evaluation and collaboration areas relevant to their work.

Can I belong to more than one sports organisation?

Yes, when each organisation confirms your membership. Your access remains separate for every organisation, so private information and team decisions stay within the appropriate workspace.

Why is a tool not visible in my account?

Available tools depend on your confirmed role, organisation responsibilities and active membership plan. If you believe something relevant is missing, contact customer support and include the objective you are trying to complete.

How can an organisation change a team member’s access?

An authorised organisation owner or manager can review the member’s responsibilities and request the appropriate access. Changes are applied only to the relevant organisation workspace.

Where can I review the terms that apply to my account?

The Legal Centre provides the current documents for your selected language. During registration and important updates, PRO LEVEL clearly presents any documents that require your acceptance.

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